Return & Refund Policy | RonBeautyAmazement

At RonBeautyAmazement, your satisfaction matters to us. We take great care in providing premium 100% human hair wigs, lace closures, hair extensions, and beauty products — and we stand behind the quality of our offerings.

Because of the personal nature of our products, please review our Return & Refund Policy carefully.

1️⃣ Final Sale Items

Due to the hygienic nature of wigs, hair extensions, and beauty products, all sales are final — we do not offer returns or exchanges on these items.

2️⃣ Damaged or Incorrect Items

If you receive an item that is damaged or incorrect (wrong product or color), please contact us within 3 days of delivery at support@ronbeautyamazement.com.

✅ To process your claim, please provide:

  • Your order number

  • Photos of the product and packaging

  • A brief description of the issue

If approved, we will offer a replacement or store credit. Refunds are offered only where replacement is not possible.

3️⃣ Non-Returnable Items

For hygiene and safety reasons, the following cannot be returned:
❌ Wigs & lace closures
❌ Hair extensions (bundles, clip-ins, tape-ins, ponytails)
❌ Hair care products (serums, sprays, shampoos, conditioners)
❌ Styling tools & accessories
❌ Sale & promotional items

4️⃣ Cancellations

Orders cannot be canceled once processed or shipped. Please review your order carefully before completing checkout.

5️⃣ Shipping & Return Costs

Shipping fees are non-refundable. Customers are responsible for the return shipping cost of approved damaged/incorrect items.

6️⃣ Questions?

Please email us at info@ronbeautyamazement.com. We’re happy to assist!

Thank you for shopping with RonBeautyAmazement — Canada’s trusted source for premium wigs, hair extensions & beauty essentials. 💖